Privacy Policy

My Big Move Limited ("we", "our" or "us") are aware how important your privacy is and we take its security seriously. This Privacy Policy should be read in agreement with our Terms and Conditions.

Please note that your use of our services will indicate that you accept the terms of this Privacy Policy and as having granted us the permissions set out below.

Data protection

1. Our aim

Our policy was developed as we want you to feel confident about the privacy and security of your own personal data that you may enter and store with My Big Move through our website. We adhere to strict security procedures in the storage and disclosure of your personal information which abides by law. The My Big Move security protocol means that we may ask for proof of your identity i.e verification of an email, which could be via our website, via email, or via the telephone

2. The Data controller

My Big Move Limited is the registered data controller in England and Wales (Company number 9721851) and our registered address is 3 Southbourne Road, Sheffield S10 2QN.  Our VAT number is 226833502.

3. You have the right to know

We adhere to and are registered under the laws for data protection in the United Kingdom and we take all reasonable care in order to prevent any unwarranted access to your personal information. Covered by the terms of the Data Protection Act 1998 you have several rights. If you require a copy of the personal information we have on your behalf, please contact to the Data Protection Officer, at the registered address in point 2 with a cheque, enclosing an administration payment of £10.00 which is made payable to Mybigmove.co.uk. We are entitled to charge you this fee as it covers our administrative costs.

4. Personal Data

We may, where it is necessary to provide you with our platform, collect data from you which could be considered as sensitive personal data under the Data Protection Act 1998, and pass that data to our members so that they can provide a quotation to you.  By continuing to use our website you hereby consent that you are willing for us to do this. Should you be unhappy, you may stop using our website at any time.

The use of your data to obtain a comparison

In order for us to be able to provide our services to you we need to collect and process personal information about yourself, then disclose said personal data for various third party service providers. This personal data is mandatory in order for us to provide you with the comparative quotations and services that you have requested. All personal data will be held in the utmost confidence and only used as the purpose for providing the service you have requested, subject to a few exceptions which are described below.

How else do we use your personal data?

1. Research

We, our nominated sub-contractors, or other companies approved by or within My Big Move Limited may use your personal data so we can implement our market research and statistical analysis. The market research and statistical analysis may aid us in developing our site and the services offered to you or other individuals in the future.

2. Sales Information

We may use a small amount of your personal data with intent of validating data provided by our members/providers.

What communications will you receive from us?

1. Service Emails

After completing a request form on our website, you hereby agree that you are willing to be sent an initial email from us. In this email, it will confirm you have obtained a comparison on our website and that your quote has been stored.

2. Marketing

We may use your information to keep you informed by telephone, email or other means such as via social and digital media about current products, services, offers or promotions which could be of possible interest to you. We, or a thoughtfully chosen third party might also use the personal information you supply in order to perform market research and may contact you to ask for your feedback.

We retain full ownership and rights of your personal information and ensure you that it is kept secure at all times.

If you are not happy for your personal data to be used in the ways described, you can remove your details from our contact list. To do this please email info@mybigmove.co.uk with your request. 

Please contact us in the following ways:

Email info@mybigmove.co.uk

In writing: My Big Move Limited 3 Southbourne Road, Sheffield S10 2QN
United Kingdom

Telephone: 0114 303 0488

Calls may be recorded for training, quality and monitoring purposes.